29 - 30 November , 2016
Hong Kong

Ashok Krishnan


Head of Strategy, Analytics & Research
AXA China Region


15:50 Leveraging Data Insights & Analysis to Drive Personalised Customer Experience

• Analysing customer needs, behaviour and expectations to generate useful insights
• Translating data insights into meaningful improvement actions for a customised, personalised customer experience
• Using predictive modelling to generate business value and improve customer experience


Check out the incredible speaker line-up to see who will be joining Ashok.

Download The Latest Agenda