29 - 30 November , 2016
Hong Kong

Caroline Frangopoulos

Regional Head of KYC & Client Onboarding
Societe Generale

13:20 Complying with AMLO: Know-Your-Customers (KYC) without Compromising on Customer Experience

  • Reviewing the KYC and account opening process: Where are the major areas of conflicts impacting good customer experience?
  • Streamlining and refining the KYC process of acquiring data from customers
  • Interaction with customers: How can banks educate customers on the importance of AMLO compliance and get buy-in?

Check out the incredible speaker line-up to see who will be joining Caroline.

Download The Latest Agenda