29 - 30 November , 2016
Hong Kong

David Schillmoeller


Chief Customer Officer
Prudential Corporation Asia


09:10 Leading Organizational Transformation Towards Greater Customer-Centricity

  • Customer experience as a competitive edge: How can organisations drive quality, transformative customer experience?
  • Leveraging customer experience design, technology and data science in your customer journey mapping
  • Overview of Prudential’s customer experience initiatives, key strategies and outcomes


Check out the incredible speaker line-up to see who will be joining David.

Download The Latest Agenda