29 - 30 November , 2016
Hong Kong

Molly Shea


Senior Vice President & General Manager, Digital
Western Union


13:20 Building an Integrated Omni-Channel Experience

  • Addressing the challenges of delivering service consistency across channels
  • Leveraging technology to develop a ‘single view’ of your customers across multiple platforms
  • How can you build a true omni-channel experience, deliver and measure it?


Check out the incredible speaker line-up to see who will be joining Molly.

Download The Latest Agenda